Search for topic or select one below

Unblocking your SIM

Want to unblock your SIM? It's easy, but remember you'll need a PUK to unblock your SIM.

Step 1 of 6

Turn off your mobile phone

Tap and hold On/Off.

Step 2 of 6

Turn on your mobile phone

Tap On/Off until your mobile phone is turned on.

Step 3 of 6

Unblock SIM

The display tells you that your SIM is blocked.

Tap Enter PUK and key in the PUK.

Step 4 of 6

Unblock SIM

Tap Enter new SIM PIN 1 and key in a new 4-digit PIN.

Step 5 of 6

Unblock SIM

Tap Confirm SIM PIN 1 and key in the new PIN again.

Step 6 of 6

Unblock SIM

Tap OK.

Your mobile phone is ready for use.

Swipe right for the next step

Tap anywhere to dismiss

Media guides