Search for topic or select one below

Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Step 1 of 12

Select setting for USB connection

Tap the menu icon.

Step 2 of 12

Select setting for USB connection

Tap Settings.

Step 3 of 12

Select setting for USB connection

Tap Connect to PC.

Step 4 of 12

Select setting for USB connection

Tap Default connection type.

Step 5 of 12

Select setting for USB connection

Tap Disk drive.

Step 6 of 12

Select setting for USB connection

Tap Ask me to turn off the function.

Step 7 of 12

Select setting for USB connection

When the field next to the menu item is empty, the function is turned off.

Step 8 of 12

Select setting for USB connection

Tap the Home key to return to standby mode.

Step 9 of 12

Connect mobile phone and computer

Connect the data cable to the phone socket and to your computer's USB port.

Step 10 of 12

Back up phone memory

You can't back up the entire content of your mobile phone. This way you can transfer your media files to your computer.

Start a file manager on your computer and find your phone in your computer's file system.

Step 11 of 12

Back up phone memory

You can't back up the entire content of your mobile phone. This way you can transfer your media files to your computer.

Go to the required folder in your mobile phone's file system.

Step 12 of 12

Back up phone memory

You can't back up the entire content of your mobile phone. This way you can transfer your media files to your computer.

Highlight the required file and move or copy it to your computer.

Swipe right for the next step

Tap anywhere to dismiss

Video guides

Media guides