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Deleting an email configuration on my mobile phone

If you have problems sending and receiving email, you can delete the email configuration and then create it again.

Step 1 of 17

Find "Access Point Names"

Tap the menu icon.

Step 2 of 17

Find "Access Point Names"

Tap Settings.

Step 3 of 17

Find "Access Point Names"

Tap Mobile network.

Step 4 of 17

Find "Access Point Names"

Tap Access Point Names.

Step 5 of 17

Delete data connection

Tap the required data connection.

Step 6 of 17

Delete data connection

Tap Menu.

Step 7 of 17

Delete data connection

Tap Delete APN.

Step 8 of 17

Delete data connection

Tap the Home key to return to standby mode.

Step 9 of 17

Find "Mail"

Tap the menu icon.

Step 10 of 17

Find "Mail"

Tap Mail.

Step 11 of 17

Select email account

Tap the name of the email account.

Step 12 of 17

Select email account

Tap the required email account.

Step 13 of 17

Delete email account

Tap Menu.

Step 14 of 17

Delete email account

Tap Settings.

Step 15 of 17

Delete email account

Tap Delete account.

Step 16 of 17

Delete email account

Tap OK to confirm.

Step 17 of 17

Exit

Tap the Home key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

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