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Using call waiting on my mobile phone

Want to answer an incoming call during an ongoing call? It's called call waiting. It's easy, but remember you need to turn on call waiting before you can use this function.

Step 1 of 5

Answer a new call

When you have an ongoing call, a new call is indicated by a sound signal. Tap ANSWER to answer the new call.

If you're a on a pay as you go price plan, you can hear the new call but you can't answer it without ending the ongoing call.
Step 2 of 5

Swap calls

Tap the call on hold to activate it.

Step 3 of 5

End call

Activate the call you want to end and tap END CALL.

Step 4 of 5

End call

Tap END CALL to end the other call.

Step 5 of 5

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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