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I can't use Wi-Fi

You can connect to public Hotspots or a Wi-Fi network in your home or at your workplace to access the internet. If you can't use Wi-Fi, follow this guide to solve the problem.
We found 6 possible solutions to your problem. Click Start guide to see the solutions.

If the Wi-Fi network is using a hidden SSID, you won't find the Wi-Fi network when searching for available Wi-Fi networks. You can only connect to a Wi-Fi network using a hidden SSID if you know the correct SSID.

Key in SSID and security settings manually on your mobile phone.

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