Device Help HTC One SV Apps and media
HTC One SV

HTC One SV

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Reading email

Transferring files between a computer and my mobile phone

Setting up my mobile phone for MMS

Using the music player on my mobile phone

Turning the screen lock on my mobile phone on or off

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Calls and voicemail

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Connectivity

I can't use one of my apps

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If you can't use an app on your mobile phone, follow these instructions to solve the problem.
We found 7 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
The app files are damaged or deleted
There's an error in the operating system on your mobile phone
You aren't using the latest version of the app
You've gotten a new phone number
You installed the app on another memory card
The memory is full
There's no internet connection

Video guides

Issue: Slow WiFi on Android Issue: Slow Mobile Internet on Android Issue: Can't Use Mobile Data with Android Issue: Can't Connect to WiFi with Android Issue: Can't Make or Receive Calls with Android

Media guides

Clean up and Speed up your Smartphone Can't make or receive calls from your Smartphone? Can't use mobile data on your Smartphone? Can't connect to WiFi on your Smartphone? Slow mobile internet on your Smartphone? Slow WiFi connection on your Smartphone? Keeping your Smartphone Safe