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Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Step 1 of 18

Install HTC Sync

Go to www.htc.com on your computer.

Find the download section on the website to download HTC Sync.

Download and install HTC Sync on your computer.

Step 2 of 18

Select setting for USB connection

Tap the menu icon.

Step 3 of 18

Select setting for USB connection

Tap Settings.

Step 4 of 18

Select setting for USB connection

Tap Connect to PC.

Step 5 of 18

Select setting for USB connection

Tap Default connection type.

Step 6 of 18

Select setting for USB connection

Tap HTC Sync Manager.

Step 7 of 18

Select setting for USB connection

Tap Done.

Step 8 of 18

Select setting for USB connection

Tap the Return key.

Step 9 of 18

Turn off USB debugging

Tap Developer options.

Step 10 of 18

Turn off USB debugging

Tap USB debugging to turn off the function.

Step 11 of 18

Turn off USB debugging

When the field next to the menu item is empty, the function is turned off.

Step 12 of 18

Turn off USB debugging

Tap the Home key to return to standby mode.

Step 13 of 18

Connect mobile phone and computer

Connect the data cable to the phone socket and to the computer's USB port.

Step 14 of 18

Back up phone memory

If the software has been updated, there may be some differences in relation to these instructions.

Start HTC Sync on your computer.

Step 15 of 18

Back up phone memory

If the software has been updated, there may be some differences in relation to these instructions.

After a moment the program establishes a connection to your mobile phone.

If it's the first time you connect your mobile phone to the computer:

Select Save.

Step 16 of 18

Back up phone memory

If the software has been updated, there may be some differences in relation to these instructions.

Select the required data types.

Step 17 of 18

Back up phone memory

If the software has been updated, there may be some differences in relation to these instructions.

Select On below the required data type to turn on synchronisation of the specific data type.

Step 18 of 18

Back up phone memory

If the software has been updated, there may be some differences in relation to these instructions.

Follow the instructions on the screen to select settings for the required data types.

Select Sync now to back up the phone memory to the computer.

Swipe right for the next step

Tap anywhere to dismiss

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