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Another Bluetooth device can't connect to my mobile phone

If a Bluetooth device can't connect to your mobile phone, follow this guide to solve the problem.
We found 4 possible solutions to your problem. Click Start guide to see the solutions.

Want to turn Bluetooth on your mobile phone on or off? Follow these easy instructions.

Step 1 of 4

Find "Settings"

Tap the menu icon.

Step 2 of 4

Find "Settings"

Tap Settings.

Step 3 of 4

Turn Bluetooth on or off

When Bluetooth is turned on, the Bluetooth icon is displayed in standby mode.

Tap the field next to Bluetooth to select On or Off.

Step 4 of 4


Tap the Home key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

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