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I can't use Wi-Fi

You can connect to public Hotspots or a Wi-Fi network in your home or at your workplace to access the internet. If you can't use Wi-Fi, follow this guide to solve the problem.
We found 6 possible solutions to your problem. Click Start guide to see the solutions.

Want to turn Wi-Fi on your mobile phone on or off? Follow these easy instructions.

Step 1 of 4

Find "Settings"

Tap the menu icon.

Step 2 of 4

Find "Settings"

Tap Settings.

Step 3 of 4

Turn Wi-Fi on or off

Tap the field next to Wi-Fi to turn Wi-Fi on or off.

Step 4 of 4


Tap the Home key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

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