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Setting up my mobile phone for Exchange email

Want to set up your mobile phone for Exchange email? Follow these easy instructions.

Step 1 of 47

Find "Access Point Names"

Tap the menu icon.

Step 2 of 47

Find "Access Point Names"

Tap Settings.

Step 3 of 47

Find "Access Point Names"

Tap Mobile network.

Step 4 of 47

Find "Access Point Names"

Tap Access Point Names.

Step 5 of 47

Create new data connection

Tap Menu.

Step 6 of 47

Create new data connection

Tap New APN.

Step 7 of 47

Enter data connection name

Tap Name.

Step 8 of 47

Enter data connection name

Key in SingTel Email and tap OK.

Step 9 of 47

Enter APN

An APN (Access Point Name) is used to establish a data connection.

Tap APN.

Step 10 of 47

Enter APN

An APN (Access Point Name) is used to establish a data connection.

If you're on a pay monthly rate plan:

Key in e-ideas

If you're on a pay as you go rate plan:

Key in hicard

Tap OK.

Step 11 of 47

Enter username

Tap Username.

Step 12 of 47

Enter username

Key in 65ideas and tap OK.

Step 13 of 47

Enter password

Tap Password.

Step 14 of 47

Enter password

Key in 65ideas and tap OK.

Step 15 of 47

Enter country code

Tap MCC.

Step 16 of 47

Enter country code

Key in 525 and tap OK.

Step 17 of 47

Enter network code

Tap MNC.

Step 18 of 47

Enter network code

Key in 01 and tap OK.

Step 19 of 47

Select authentication type

Tap Authentication type.

Step 20 of 47

Select authentication type

Tap PAP.

Step 21 of 47

Select APN type

Tap APN type.

Step 22 of 47

Select APN type

Key in default and tap OK.

Step 23 of 47

Save and activate data connection

Tap Menu.

Step 24 of 47

Save and activate data connection

Tap Save.

Step 25 of 47

Save and activate data connection

Tap the field next to SingTel Email to fill in the field.

Step 26 of 47

Save and activate data connection

Tap the Home key to return to standby mode.

Step 27 of 47

Find "Mail"

Tap the menu icon.

Step 28 of 47

Find "Mail"

Tap Mail.

Step 29 of 47

Create new email account

If email accounts have been created already:

Tap Menu.

Step 30 of 47

Create new email account

Tap New account.

Step 31 of 47

Create new email account

Tap Microsoft Exchange ActiveSync.

Step 32 of 47

Enter email address

Key in your email address.

Step 33 of 47

Enter password

Tap Password and key in the password.

Step 34 of 47

Enter password

Tap Next.

Step 35 of 47

Enter server address

Tap the field below Server address and key in the server address.

Step 36 of 47

Enter domain name

Tap the field below Domain and key in the domain name.

Step 37 of 47

Enter username

Tap the field below Username and key in your username.

Step 38 of 47

Turn SSL encryption on or off

SSL encryption protects your email when sending and receiving email. If you turn on SSL encryption, your email provider and internet service provider need to support this function, and you might need to select further settings before you can send and receive email.

Tap This server requires an encrypted SSL connection to turn SSL encryption on or off.

Step 39 of 47

Turn SSL encryption on or off

SSL encryption protects your email when sending and receiving email. If you turn on SSL encryption, your email provider and internet service provider need to support this function, and you might need to select further settings before you can send and receive email.

When the field next to the menu item is ticked (V), the function is turned on.

Step 40 of 47

Turn SSL encryption on or off

SSL encryption protects your email when sending and receiving email. If you turn on SSL encryption, your email provider and internet service provider need to support this function, and you might need to select further settings before you can send and receive email.

Tap Next.

Step 41 of 47

Select data types for synchronisation

Tap Mail, Contacts, Calendar or Tasks to turn synchronisation on or off.

Step 42 of 47

Select data types for synchronisation

When the field next to the menu item is ticked (V), synchronisation is turned on.

Step 43 of 47

Select setting for retrieval of new email

Tap Manually or the required setting.

Step 44 of 47

Select setting for retrieval of new email

Tap Next.

Please note:

Each time the phone connects to the server to synchronise, data charges will apply.

Step 45 of 47

Enter account name

Key in the required name.

Step 46 of 47

Exit

Tap Finish setup.

Step 47 of 47

Exit

Tap the Home key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

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