Diverting calls to another number
Setting up my mobile phone for internet
Turning data roaming on my mobile phone on or off
Choosing network mode for my mobile phone
If you want to update the software on your mobile phone, it's recommended you back up the phone memory.
Connect mobile phone and computer
Connect the data cable to the phone socket and to the computer's USB port.
Back up phone memory
You can't back up the entire content of your mobile phone. This way you can transfer your media files to your computer.
Start a file manager on your computer and find your mobile phone in your computer's file system.
Go to the required folder in your mobile phone's file system.
Highlight the required file and move or copy it to your computer.
Tap anywhere to dismiss
Share this article via email! Just fill in these details and the characters in the box.
Fields marked with * are mandatory.