Device Help HTC One Basic functions
HTC One

HTC One

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Diverting calls to another number

Setting up my mobile phone for internet

Choosing network mode for my mobile phone

Reading MMS

Setting up my mobile phone for SMS

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Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

My mobile phone doesn't ring when receiving calls

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If there's no incoming call alert on your mobile phone, follow these instructions to solve the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
Silent mode is turned on
The ring volume has been set to 0

Video guides

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Media guides

Clean up and Speed up your Smartphone Can't make or receive calls from your Smartphone? Can't use mobile data on your Smartphone? Can't connect to WiFi on your Smartphone? Slow mobile internet on your Smartphone? Slow WiFi connection on your Smartphone? Keeping your Smartphone Safe