Device Help HTC One Basic functions
HTC One

HTC One

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Diverting calls to another number

Setting up my mobile phone for internet

Reading email

Choosing network mode for my mobile phone

Checking data usage on my mobile phone

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Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

My mobile phone doesn't ring when receiving calls

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If there's no incoming call alert on your mobile phone, follow these instructions to solve the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
Silent mode is turned on
The ring volume has been set to 0

Video guides

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Media guides

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