Search for topic or select one below

My mobile phone's memory is full

If your mobile phone's memory is full, there may be several possible causes of the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.

You can uninstall apps to free up memory.

Step 1 of 9

Find "Play Store"

Tap the main menu icon.

Step 2 of 9

Find "Play Store"

Tap Play Store.

Step 3 of 9

Uninstall apps

Slide your finger right starting form the left side of the screen.

Step 4 of 9

Uninstall apps

Tap My apps & games.

Step 5 of 9

Uninstall apps

Tap INSTALLED.

Step 6 of 9

Uninstall apps

Tap the required app.

Step 7 of 9

Uninstall apps

Tap UNINSTALL.

Step 8 of 9

Uninstall apps

Tap OK.

Step 9 of 9

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss