Another Bluetooth device can't establish a connection to my HTC U11 Android 7.1 7.1 - U11 (Android 7.1) - Singtel

HTC U11

HTC U11

View Device specs

Popular guides

Use music player

List of screen icons

Turn silent mode on or off

Set up your mobile phone for Exchange email

Set up your mobile phone for IMAP email

Search for topic or select one below

Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

Another Bluetooth device can't connect to my mobile phone

Back to Connectivity

If another Bluetooth device can't connect to your mobile phone, there may be several causes of the problem.

We found 2 possible solutions to your problem. Click Start guide to see the solutions.

The distance between the two devices is too long

Bluetooth or Bluetooth visibility is turned off on your mobile phone