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I can't play music

If you can't play music on your mobile phone, follow these instructions to solve the problem.
We found 4 possible solutions to your problem. Click Start guide to see the solutions.

Want to transfer audio files from your computer to your mobile phone? Follow these easy instructions.

Step 1 of 4

Connect mobile phone and computer

Connect the data cable to the phone socket and to your computer's USB port.

Step 2 of 4

Transfer audio files

Start a file manager on your computer and find your phone in your computer's file system.

Step 3 of 4

Transfer audio files

Go to the required folder in your computer's file system.

Step 4 of 4

Transfer audio files

Highlight the required audio file and move or copy it to your mobile phone.

Swipe right for the next step

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