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I can't receive any calls

If you can't receive any calls, follow these instructions to solve the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.

Want to cancel all call diverts? Follow these easy instructions.

Step 1 of 5

Find "settings"

Slide your finger left on the display.
Tap Phone.

Step 2 of 5

Find "settings"

Tap the dots in the bottom right corner of the display.

Step 3 of 5

Find "settings"

Tap settings.

Step 4 of 5

Cancel all diverts

Tap the indicator next to Call forwarding to turn off the function.

Step 5 of 5


Tap the Home key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

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