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Starting the modem application

Want to start the modem application (Broadband on Mobile)? It's easy, but you need to install the modem first.

Step 1 of 7

Connect modem to computer

Connect your modem to your computer's USB port.

Step 2 of 7

Start application

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.Please note:If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from SingTel.

If the modem application doesn't start automatically:

Do the following in Windows:

Click the Windows icon.

Step 3 of 7

Start application

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.Please note:If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from SingTel.

Click All Programs.

Step 4 of 7

Start application

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.Please note:If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from SingTel.

Click SingTel Seamless Connection.

Step 5 of 7

Start application

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.Please note:If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from SingTel.

Click SingTel Seamless Connection.

Step 6 of 7

Start application

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.Please note:If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from SingTel.

The modem application is started.

Highlight the field below "Current PIN".

Step 7 of 7

Start application

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.Please note:If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from SingTel.

Key in your PIN (default is 1234) and click OK.

Swipe right for the next step

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