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Installing my modem

Your modem needs to be installed before it can be used to establish a connection to the internet.

Step 1 of 7

Insert SIM

Turn the front of your modem towards you.

Slide the cover upwards and remove it.

Step 2 of 7

Insert SIM

Place your SIM as illustrated next to the SIM holder.

Step 3 of 7

Insert SIM

Slide your SIM into the SIM holder.

Step 4 of 7

Insert SIM

Place the cover on your modem with a small opening at the top and slide the cover downwards.

Step 5 of 7

Connect modem

Connect your modem to your computer's USB port.

Step 6 of 7

Start the installation application for the modem

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.Please note:If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from SingTel.

Do the following in Mac OS X:

Double-click BroadBand on Mobile.

Step 7 of 7

Start the installation application for the modem

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.Please note:If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from SingTel.

Follow the instructions on the screen to install the modem.

The modem application starts automatically once the installation is complete.

Key in your PIN (default is 1234) and click OK.

Swipe right for the next step

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