Search for topic or select one below

Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Step 1 of 7

Connect mobile phone and computer

Connect the data cable to the socket and to your computer's USB port.

Step 2 of 7

Back up the phone memory

Start the program HiSuite on your computer.

Step 3 of 7

Back up the phone memory

Click Home.

Step 4 of 7

Back up the phone memory

Click Back Up.

Step 5 of 7

Back up the phone memory

Click Encrypt with password to turn off the function.

Step 6 of 7

Back up the phone memory

Click Select all.

Step 7 of 7

Back up the phone memory

Click Back Up and wait while the phone memory is backed up.

Swipe right for the next step

Tap anywhere to dismiss

Video guides

Media guides