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Your PIN protects your SIM from unauthorised use if your mobile phone should get stolen. You can change your PIN to a PIN of your own choice making it easier to remember. Before you can change your PIN, you need to turn on use of PIN.

Step 1 of 12

Find "Change SIM PIN"

Slide two fingers downwards starting from the top the screen.

Step 2 of 12

Find "Change SIM PIN"

Tap Shortcuts.

Step 3 of 12

Find "Change SIM PIN"

Tap Settings.

Step 4 of 12

Find "Change SIM PIN"

Tap Advanced settings.

Step 5 of 12

Find "Change SIM PIN"

Tap Security.

Step 6 of 12

Find "Change SIM PIN"

Tap Set SIM 1/SIM 2 lock.

Step 7 of 12

Find "Change SIM PIN"

Tap the required SIM.

Step 8 of 12

Find "Change SIM PIN"

Tap Change SIM PIN.

Step 9 of 12

Change PIN

Key in your current PIN and tap OK. The default PIN is 1234.

Step 10 of 12

Change PIN

Key in a new four-digit PIN and tap OK.

Step 11 of 12

Change PIN

Key in the new PIN again and tap OK.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Singtel.
Step 12 of 12

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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