Search for topic or select one below

Set up your mobile phone for Exchange email

You can set up your mobile phone to send and receive email from your Exchange email account. Before you can set up your mobile phone for Exchange email, you need to set up your mobile phone for internet.

Step 1 of 27

Find "Accounts"

Slide two fingers downwards starting from the top the screen.

Step 2 of 27

Find "Accounts"

Tap Shortcuts.

Step 3 of 27

Find "Accounts"

Tap Settings.

Step 4 of 27

Find "Accounts"

Tap Accounts.

Step 5 of 27

Create new email account

Tap Add account.

Step 6 of 27

Create new email account

Tap Exchange.

Step 7 of 27

Enter email address

Tap the text input field and key in your email address.

Step 8 of 27

Enter email address

Tap NEXT.

Step 9 of 27

Enter password

Tap the text input field and key in the password for your email account.

Step 10 of 27

Enter password

Tap NEXT.

Step 11 of 27

Enter domain and username

Tap the field below "Domain\Username" and key in the domain and username separated by a "\".

Step 12 of 27

Turn on SSL encryption

Tap SELECT and follow the instructions on the screen to install the required certificate.

Step 13 of 27

Enter server address

Tap the field below "Server" and key in the server address.

Step 14 of 27

Enter port number

Tap the field below "Port" and key in the port number.

Step 15 of 27

Turn encryption of email on or off

Tap the drop down list below "Security type".

Step 16 of 27

Turn encryption of email on or off

Tap None to turn off the function.

Step 17 of 27

Turn encryption of email on or off

Tap the required setting to turn on the function.

Step 18 of 27

Turn encryption of email on or off

Tap NEXT.

Step 19 of 27

Select period for email synchronisation

Tap the drop down list below "Sync frequency".

Step 20 of 27

Select period for email synchronisation

Tap the required setting.

Step 21 of 27

Select period for email synchronisation

Tap the drop down list below "Sync emails from".

Step 22 of 27

Select period for email synchronisation

Tap the required setting.

Step 23 of 27

Turn email notifications on or off

Tap Notify me when emails arrive to turn the function on or off.

Step 24 of 27

Turn on email synchronisation

Tap the indicator next to "Sync emails from this account" to turn the function on or off.

Step 25 of 27

Enter account name

Tap the field below "Account name (optional)" and key in the required name.

Step 26 of 27

Enter account name

Tap NEXT.

Step 27 of 27

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

Video guides

Media guides