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I can't install apps

If you can't install an app on your mobile phone, there may be several causes of the problem.
We found 4 possible solutions to your problem. Click Start guide to see the solutions.

You can add new functions to your mobile phone by installing apps from Google Play. Before you can install apps, you need to set up your mobile phone for internet and activate your Google account on your mobile phone.

Step 1 of 6

Find "Play Store"

Tap Play Store.

Step 2 of 6

Find app

Tap the search field.

Step 3 of 6

Find app

Key in the name or subject of the required app and tap the search icon.

Step 4 of 6

Install app

Tap the required app.

Step 5 of 6

Install app

Tap INSTALL and follow the instructions on the screen to install the app.

If you've selected a paid app, tap the price to install the app.
Step 6 of 6

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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