Device Help Huawei Y5 II Apps and media
Huawei Y5 II

Huawei Y5 II

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Move apps to memory card

Transfer files between computer and mobile phone

Use camera

Choose settings for voice control

Take screenshot

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Calls and voicemail

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Connectivity

I can't play music

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If you can't play music on your mobile phone, there may be several causes of the problem.
We found 4 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
The selected audio file is not supported by the music player
No audio files have been transferred to your mobile phone
The headset isn't working
The audio file is damaged

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