Device Help Huawei Y5 II Connectivity
Huawei Y5 II

Huawei Y5 II

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Popular guides

Move apps to memory card

Take screenshot

Transfer files between computer and mobile phone

Choose ringtone

Set up your mobile phone for SMS

Search for topic or select one below

Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

Connectivity

Back to device

Troubleshooting

I can't use my mobile phone's internet connection
I can't use Wi-Fi
I can't use my mobile phone as a Wi-Fi Hotspot
I can't connect to another Bluetooth device
Another Bluetooth device can't connect to my mobile phone
My mobile phone uses a large amount of mobile data

Network and internet settings

Choose a network
Choose network mode
Turn flight mode on or off
Set up your mobile phone for internet

Connecting mobile phone and computer

Transfer files between computer and mobile phone

Wi-Fi

Turn Wi-Fi on or off
Connect to a Wi-Fi network
Use mobile phone as Wi-Fi Hotspot

Bluetooth

Turn Bluetooth on or off
Pair a Bluetooth device with mobile phone

Synchronisation

Back up pictures and video clips to Google Drive
Turn automatic synchronisation of content on or off

Data usage

Check data usage
Turn mobile data on or off
Turn data roaming on or off

Video guides

Issue: Slow WiFi on Android Issue: Slow Mobile Internet on Android Issue: Can't Use Mobile Data with Android Issue: Can't Connect to WiFi with Android Issue: Can't Make or Receive Calls with Android

Media guides

Clean up and speed up your smartphone Can't make or receive calls on your smartphone? Can't use mobile data on your smartphone? Can't connect to WiFi on your smartphone? Slow mobile internet on your smartphone? Slow WiFi connection on your smartphone? 3 Simple tips to keep your smartphones safe