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Restoring factory default settings on my mobile phone

Want to restore the factory default settings on your mobile phone? It's easy, but please note: all data on your mobile phone will be deleted. Data on your SIM isn't deleted.

Step 1 of 7

Find "Factory data reset"

Slide your finger down the display starting from the top edge of your mobile phone.

Tap the settings icon.

Step 2 of 7

Find "Factory data reset"

Tap General.

Step 3 of 7

Find "Factory data reset"

Tap Backup & reset.

Step 4 of 7

Find "Factory data reset"

Tap Factory data reset.

Step 5 of 7

Restore factory default settings

Tap Reset phone.

Step 6 of 7

Restore factory default settings

Tap Delete all.

Step 7 of 7

Restore factory default settings

Tap OK to confirm.

Wait a moment while the factory default settings are restored.

Follow the instructions on the display to set up your mobile phone and prepare it for use.

Swipe right for the next step

Tap anywhere to dismiss

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