Search for topic or select one below

No message tone is heard on incoming messages

If there's no message tone when you get messages, there may be several causes of the problem.
We found 1 possible solutions to your problem. Click Start guide to see the solutions.

You can select the message tone you want to hear when you get a message.

Step 1 of 8

Find "Notification"

Tap the message icon.

Step 2 of 8

Find "Notification"

Tap the menu icon.

Step 3 of 8

Find "Notification"

Tap Settings.

Step 4 of 8

Find "Notification"

Tap Notification.

Step 5 of 8

Select message tone

Tap Notification sound.

Step 6 of 8

Select message tone

Tap the different ringtones to hear them.

Step 7 of 8

Select message tone

Once you've found a message tone you like, tap OK.

Step 8 of 8

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

Video guides