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I can't turn on my mobile phone

If you can't turn on your mobile phone, there may be several causes of the problem.
We found 3 possible solutions to your problem. Click Start guide to see the solutions.

You should charge the phone battery regularly to ensure your mobile phone is always ready for use.

Step 1 of 3

Charge the battery

Connect the charger to the socket and to a power point.

Step 2 of 3

Charge the battery

When the battery charging icon is displayed, charging is in progress.

Step 3 of 3

Charge the battery

When your mobile phone is turned on, you can always see the battery power level. The bigger the coloured section of the battery icon, the more power.

Swipe right for the next step

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