Search for topic or select one below

Setting up my mobile phone for email

Want to set up your mobile phone for email? It's easy, but remember you need to set up your mobile phone for internet before you can use this function.

Step 1 of 35

Find "E-mail"

Tap the menu icon.

Step 2 of 35

Find "E-mail"

Tap E-mail.

Step 3 of 35

Create new email account

If an email account has been created already, do the following instead: Tap the menu icon. Tap Settings. Tap Add account. Tap Other.

Tap Other.

Step 4 of 35

Enter email address

Key in your email address.

Step 5 of 35

Enter password

If the display tells you that your email account has been set up, go to step 14.

Tap Password and key in the password for your email account.

Step 6 of 35

Enter password

If the display tells you that your email account has been set up, go to step 14.

Tap Next.

Step 7 of 35

Select server type

Tap POP3.

Step 8 of 35

Select server type

Tap Next.

Step 9 of 35

Enter incoming server

Key in the name of your email provider's incoming server.

Step 10 of 35

Turn off encryption of incoming email

Tap the drop down list below "Security type".

Step 11 of 35

Turn off encryption of incoming email

Tap Off.

Step 12 of 35

Enter incoming port

Tap the field below "Port number" and key in 110

Step 13 of 35

Enter username

Tap the field below "Username" and key in the username for your email account.

Step 14 of 35

Enter username

Tap Next.

Step 15 of 35

Enter outgoing server

Key in bbom-smtp.stm.com.sg

Step 16 of 35

Turn off encryption of outgoing email

Tap the drop down list below "Security type".

Step 17 of 35

Turn off encryption of outgoing email

Tap Off.

Step 18 of 35

Enter outgoing port

Tap the field below "Port number" and key in 25

Step 19 of 35

Turn off SMTP authentication

Tap the box next to "Require sign-in" until the function is turned off.

Step 20 of 35

Turn off SMTP authentication

Tap Next.

Step 21 of 35

Enter account name

Key in the required name.

Step 22 of 35

Enter sender name

Tap the field below "Your name" and key in the required sender name.

Step 23 of 35

Enter sender name

Tap Done.

Step 24 of 35

Select settings for retrieval of new email

Tap the menu icon.

Step 25 of 35

Select settings for retrieval of new email

Tap Settings.

Step 26 of 35

Select settings for retrieval of new email

Tap the name of the email account you've just set up.

Step 27 of 35

Select settings for retrieval of new email

Tap Update schedule.

Step 28 of 35

Select settings for retrieval of new email

Tap In peak times.

Step 29 of 35

Select settings for retrieval of new email

Tap Manual or the required period.

Step 30 of 35

Select settings for retrieval of new email

If you select a period:

Tap Yes to confirm.

Step 31 of 35

Select settings for retrieval of new email

Tap In off-peak times.

Step 32 of 35

Select settings for retrieval of new email

Tap Manual or the required period.

Step 33 of 35

Select settings for retrieval of new email

If you select a period:

Tap Yes to confirm.

Step 34 of 35

Select settings for retrieval of new email

Tap Save.

Step 35 of 35

Return to the home screen

Tap the home icon to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

Video guides

Media guides