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My mobile phone is slow

If your mobile phone is running slowly or if applications aren't responding, follow these instructions to solve the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.

Some applications aren't ended completely when your mobile phone returns to standby mode. They keep running in the background unless you end them from the list of active applications.

Step 1 of 3

End active applications

Tap and hold the Menu key until a list of active applications is displayed.

Step 2 of 3

End active applications

Highlight the required application and tap the Delete key.

Step 3 of 3

End active applications

Tap Yes to confirm.

Swipe right for the next step

Tap anywhere to dismiss

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