Search for topic or select one below

Setting up my mobile phone for email

Want to set up your mobile phone for email? Follow these easy instructions.

Step 1 of 90

Find "Access points"

Tap the Menu key.

Step 2 of 90

Find "Access points"

Scroll to Tools and tap the Navigation key.

Step 3 of 90

Find "Access points"

Scroll to Settings and tap the Navigation key.

Step 4 of 90

Find "Access points"

Scroll to Connection and tap the Navigation key.

Step 5 of 90

Find "Access points"

Scroll to Access points and tap the Navigation key.

Step 6 of 90

Create new data connection

Tap Options.

Step 7 of 90

Create new data connection

Scroll to New access point and tap the Navigation key.

Step 8 of 90

Enter data connection name

Scroll to Connection name and tap the Navigation key.

Step 9 of 90

Enter data connection name

Key in SingTel Email and tap the Navigation key.

Step 10 of 90

Select data bearer

Scroll to Data bearer and tap the Navigation key.

Step 11 of 90

Select data bearer

Scroll to Packet data and tap the Navigation key.

Step 12 of 90

Enter APN

Scroll to Access point name and tap the Navigation key.

Step 13 of 90

Enter APN

If you're on a pay monthly rate plan:

Key in e-ideas

If you're on a pay as you go rate plan:

Key in hicard

Tap the Navigation key.

Step 14 of 90

Enter username

Scroll to User name and tap the Navigation key.

Step 15 of 90

Enter username

Key in 65ideas and tap the Navigation key.

Step 16 of 90

Turn off request for password

Scroll to Prompt password and tap the Navigation key to select No.

Step 17 of 90

Enter password

Scroll to Password and tap the Navigation key.

Step 18 of 90

Enter password

Key in 65ideas and tap the Navigation key.

Step 19 of 90

Select authentication

Scroll to Authentication and tap the Navigation key to select Normal.

Step 20 of 90

Save data connection

Tap Back to save the settings and return to the list of data connections.

Step 21 of 90

Save data connection

Tap the Menu key to return to standby mode.

Step 22 of 90

Find "E-mail"

Tap the Menu key.

Step 23 of 90

Find "E-mail"

Scroll to Communic. and tap the Navigation key.

Step 24 of 90

Find "E-mail"

Scroll to Messaging and tap the Navigation key.

Step 25 of 90

Find "E-mail"

Tap Options.

Step 26 of 90

Find "E-mail"

Scroll to Settings and tap the Navigation key.

Step 27 of 90

Find "E-mail"

Scroll to E-mail and tap the Navigation key.

Step 28 of 90

Create new email account

Tap Options.

Step 29 of 90

Create new email account

Scroll to New mailbox and tap the Navigation key.

Step 30 of 90

Start setup

Tap the Navigation key.

Step 31 of 90

Start setup

Tap No.

Step 32 of 90

Enter email address

Key in your email address and tap the Navigation key.

Step 33 of 90

Enter password

Key in the password for your email account at your mail provider and tap the Navigation key.

Step 34 of 90

Enter username

Key in the username for your email account and tap the Navigation key.

Step 35 of 90

Select option

If this image is displayed:

Step 36 of 90

Select option

Follow steps 18 through 22.

If this image is displayed:

Follow steps 23 through 33.

Step 37 of 90

Select data connection for incoming email

Tap the Navigation key.

Step 38 of 90

Select data connection for incoming email

Highlight the required email account and tap the Navigation key.

Step 39 of 90

Select data connection for incoming email

Scroll to Connection settings and tap the Navigation key.

Step 40 of 90

Select data connection for incoming email

Scroll to Incoming e-mail and tap the Navigation key.

Step 41 of 90

Select data connection for incoming email

Scroll to Access point in use and tap the Navigation key.

Step 42 of 90

Select data connection for incoming email

Scroll to User defined and tap the Navigation key.

Step 43 of 90

Select data connection for incoming email

Scroll to SingTel Email and tap the Navigation key.

Step 44 of 90

Select data connection for incoming email

Tap Back.

Step 45 of 90

Select data connection for outgoing email

Scroll to Outgoing e-mail and tap the Navigation key.

Step 46 of 90

Select data connection for outgoing email

Scroll to Access point in use and tap the Navigation key.

Step 47 of 90

Select data connection for outgoing email

Scroll to User defined and tap the Navigation key.

Step 48 of 90

Select data connection for outgoing email

Scroll to SingTel Email and tap the Navigation key.

Step 49 of 90

Select data connection for outgoing email

Tap Back twice.

Step 50 of 90

Enter sender name

Scroll to User settings and tap the Navigation key.

Step 51 of 90

Enter sender name

Scroll to My name and tap the Navigation key.

Step 52 of 90

Enter sender name

Key in the required sender name and tap the Navigation key.

Step 53 of 90

Enter sender name

Tap Back.

Step 54 of 90

Select setting for automatic retrieval of emails

Scroll to Automatic retrieval and tap the Navigation key.

Step 55 of 90

Select setting for automatic retrieval of emails

Scroll to E-mail retrieval and tap the Navigation key.

Step 56 of 90

Select setting for automatic retrieval of emails

Highlight Enabled, Only in home netw. or Disabled and tap the Navigation key.

Step 57 of 90

Select setting for automatic retrieval of emails

If you select Enabled or Only in home netw.:

Step 58 of 90

Select setting for automatic retrieval of emails

Tap the Navigation key to confirm.

Step 59 of 90

Exit

Tap the Menu key to return to standby mode.

Step 60 of 90

Select account type

Scroll to POP3/IMAP4 and tap the Navigation key.

Step 61 of 90

Select account type

Tap the Navigation key to confirm.

Step 62 of 90

Select account type

Scroll to POP3 and tap the Navigation key.

Step 63 of 90

Enter incoming server

Key in the name or the IP address of your service provider's incoming server and tap the Navigation key.

If SingTel is your email provider, key in pop.singnet.com.sg as your incoming server.

Step 64 of 90

Turn off encryption of incoming email

Scroll to None and tap the Navigation key.

Step 65 of 90

Enter outgoing server

Key in bbom-smtp.stm.com.sg and tap the Navigation key.

Step 66 of 90

Turn off encryption of outgoing email

Scroll to None and tap the Navigation key.

Step 67 of 90

Enter outgoing port

Key in 25 and tap the Navigation key.

Step 68 of 90

Enter outgoing port

Tap the Navigation key.

Step 69 of 90

Select data connection for incoming email

Highlight the required email account and tap the Navigation key.

Step 70 of 90

Select data connection for incoming email

Scroll to Connection settings and tap the Navigation key.

Step 71 of 90

Select data connection for incoming email

Scroll to Incoming e-mail and tap the Navigation key.

Step 72 of 90

Select data connection for incoming email

Scroll to Access point in use and tap the Navigation key.

Step 73 of 90

Select data connection for incoming email

Scroll to User defined and tap the Navigation key.

Step 74 of 90

Select data connection for incoming email

Scroll to SingTel Email and tap the Navigation key.

Step 75 of 90

Select data connection for incoming email

Tap Back.

Step 76 of 90

Select data connection for outgoing email

Scroll to Outgoing e-mail and tap the Navigation key.

Step 77 of 90

Select data connection for outgoing email

Scroll to Access point in use and tap the Navigation key.

Step 78 of 90

Select data connection for outgoing email

Scroll to User defined and tap the Navigation key.

Step 79 of 90

Select data connection for outgoing email

Scroll to SingTel Email and tap the Navigation key.

Step 80 of 90

Select data connection for outgoing email

Tap Back twice.

Step 81 of 90

Enter sender name

Scroll to User settings and tap the Navigation key.

Step 82 of 90

Enter sender name

Scroll to My name and tap the Navigation key.

Step 83 of 90

Enter sender name

Key in the required sender name and tap the Navigation key.

Step 84 of 90

Enter sender name

Tap Back.

Step 85 of 90

Select setting for automatic retrieval of emails

Scroll to Automatic retrieval and tap the Navigation key.

Step 86 of 90

Select setting for automatic retrieval of emails

Scroll to E-mail retrieval and tap the Navigation key.

Step 87 of 90

Select setting for automatic retrieval of emails

Highlight Enabled, Only in home netw. or Disabled and tap the Navigation key.

Step 88 of 90

Select setting for automatic retrieval of emails

If you select Enabled or Only in home netw.:

Step 89 of 90

Select setting for automatic retrieval of emails

Tap the Navigation key to confirm.

Step 90 of 90

Exit

Tap the Menu key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

Media guides