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Restoring factory default settings on my mobile phone

Want to restore the factory default settings on your mobile phone? It's easy, but remember all data on your mobile phone will be deleted. Data on your SIM isn't deleted.

Step 1 of 5

Find "about"

Slide your finger left on the display.

Tap Settings.

Step 2 of 5

Find "about"

Tap about.

Step 3 of 5

Restore factory default settings

Tap reset your phone.

Step 4 of 5

Restore factory default settings

Tap yes to accept.

Step 5 of 5

Restore factory default settings

Tap yes to confirm.

Wait a moment while the factory default settings are restored.

Follow the instructions on the display to set up your mobile phone and prepare it for use.

Swipe right for the next step

Tap anywhere to dismiss

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