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I can't send and receive MMS

MMS can contain media files such as pictures and audio files. You can send MMS to one or more phones and to email addresses. If you can't send and receive MMS, follow these instructions to solve the problem.
We found 5 possible solutions to your problem. Click Start guide to see the solutions.

Want to write and send an SMS? It's easy, but remember you need to set up your mobile phone for SMS before you can use this function.

Step 1 of 6

Create SMS

Tap the message icon.

Step 2 of 6

Create SMS

Tap the new message icon.

Step 3 of 6

Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.

Step 4 of 6

Write the text

See how to write text.

Tap type a text message.
Write the text for your SMS.

Step 5 of 6

Send SMS

Tap the send icon when you've written your SMS.

Step 6 of 6

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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