Device Help Nokia Lumia 820 Basic functions
Nokia Lumia 820

Nokia Lumia 820

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Activating a Microsoft account on my mobile phone

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Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

I can't turn on my mobile phone

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If you can't turn on your mobile phone, follow these instructions to solve the problem.
We found 9 possible solutions to your problem. Click Start guide to see the solutions.
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An incorrect PIN is entered
Your SIM is blocked
Your mobile phone hasn't been assembled correctly
The phone lock code is turned on
Your mobile phone isn't turned on correctly
The battery is flat
Your SIM is faulty
You're asked to key in your PUK
Your mobile phone is locked to another service provider

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