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I can't make voice calls

If you can't make voice calls, follow these instructions to solve the problem.
We found 8 possible solutions to your problem. Click Start guide to see the solutions.

You can turn off all network connections on your mobile phone so it can’t cause any interference with sensitive equipment in a plane or a hospital. It's called flight mode. You can still use your mobile phone when flight mode is turned on, but you can't send messages, make calls or use the internet.

Step 1 of 4

Find "flight mode"

Slide your finger left on the display.
Tap Settings.

Step 2 of 4

Find "flight mode"

Tap flight mode.

Step 3 of 4

Turn flight mode on or off

Tap the indicator next to Status.
Depending on the current setting, the function is turned on or off.

Step 4 of 4


Tap the Home key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

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