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I can't send and receive SMS

If you can't send and receive SMS, follow these instructions to solve the problem.
We found 3 possible solutions to your problem. Click Start guide to see the solutions.

Want to set up your mobile phone for SMS? Follow these easy instructions.

Step 1 of 7

Find "settings"

Slide your finger left on the display.
Tap Messaging.

Step 2 of 7

Find "settings"

Tap the dots in the bottom right corner of the display.

Step 3 of 7

Find "settings"

Tap settings.

Step 4 of 7

Turn request for delivery reports on or off

If you turn on delivery reports, you'll be notified when your SMS has been delivered.

Tap the indicator next to SMS delivery confirmation.
Depending on the current setting, the function is turned on or off.

Step 5 of 7

Save the message centre number

Tap the field below SMS centre number.
If you're on a pay monthly rate plan:
Key in +6596197777

Step 6 of 7

Save the message centre number

If you're on a pay as you go rate plan:
Key in +6596400001
Tap save.

Step 7 of 7


Tap the Home key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

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