Restarting my mobile phone
Turning the screen lock on my mobile phone on or off
Changing the phone lock code for my mobile phone
Writing and sending SMS
Transferring files between a computer and my mobile phone
If you enter an incorrect PIN three times in a row, you need to key in your PUK.
Key in the correct PUK. Please note: if you haven't received a PUK or don't know it, it can be obtained by contacting customer service on 1688.
Share this article via email! Just fill in these details and the characters in the box.
Fields marked with * are mandatory.