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Restore factory default settings

If your mobile phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All configurations you've made on your mobile phone are deleted.

Step 1 of 6

Find "Factory data reset"

Tap Settings.

Step 2 of 6

Find "Factory data reset"

Tap Additional settings.

Step 3 of 6

Find "Factory data reset"

Tap Back up and reset.

Step 4 of 6

Find "Factory data reset"

Tap Factory data reset.

Step 5 of 6

Restore factory default settings

Tap Erase All Content and Settings.

Step 6 of 6

Restore factory default settings

Tap Delete Data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your mobile phone and prepare it for use.

Swipe right for the next step

Tap anywhere to dismiss