Want to restore the factory default settings on your mobile phone? It's easy, but please note: all data on your mobile phone will be deleted. Data on your SIM isn't deleted.
Step 1 of 5
Find "Factory data reset"
Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.
Step 2 of 5
Find "Factory data reset"
Tap Backup and reset.
Step 3 of 5
Find "Factory data reset"
Tap Factory data reset.
Step 4 of 5
Restore factory default settings
Tap Reset device.
Step 5 of 5
Restore factory default settings
Tap Erase everything.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.