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I can't make video calls

When you make a video call, you can watch a live video of the person you're talking to. If you can't make video calls, follow these instructions to solve the problem.
We found 3 possible solutions to your problem. Click Start guide to see the solutions.

To make a video call both phones need to support 3G and be connected to a 3G network.

Make a voice call and ask the recipient if the other phone supports 3G and if it's connected to a 3G network.

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