Device Help Samsung Galaxy A5 (2017) Basic functions
Samsung Galaxy A5 (2017)

Samsung Galaxy A5 (2017)

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Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

My mobile phone's battery life is short

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If your mobile phone uses too much power and the battery life is short, there may be several causes of the problem.
We found 15 possible solutions to your problem. Click Start guide to see the solutions.
Live wallpapers are turned on
Automatic app update is turned on
Automatic screen lock is turned off

You can lock the phone screen and keys to avoid activating your mobile phone by mistake.

Step 1 of 8

Turn on screen lock

Briefly tap On/Off.

Step 2 of 8

Turn off screen lock

Briefly tap On/Off and slide you finger across the screen.

Step 3 of 8

Set automatic screen lock

Slide your finger downwards starting from the top of the screen.

Step 4 of 8

Set automatic screen lock

Tap the settings icon.

Step 5 of 8

Set automatic screen lock

Tap Display.

Step 6 of 8

Set automatic screen lock

Tap Screen timeout.

Step 7 of 8

Set automatic screen lock

Tap the required setting.

Step 8 of 8

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

Did this solve your problem?
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Automatic content synchronisation is turned on
The battery is faulty
Bluetooth is turned on
Mobile data is turned on
NFC is turned on
Notifications are turned on
The screen brightness is set too high
Low Power Mode has been turned off
Vibration is turned on
Wi-Fi is turned on
There are too many running applications
GPS is turned on

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