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My mobile phone's memory is full

If your mobile phone's memory is full, there may be several possible causes of the problem.
We found 3 possible solutions to your problem. Click Start guide to see the solutions.

You can move your apps to a memory card to free up phone memory. Before you can move apps to the memory card, you need to insert the memory card in your mobile phone.

Step 1 of 9

Find "Applications"

Slide your finger downwards starting from the top of the screen.

Step 2 of 9

Find "Applications"

Tap the settings icon.

Step 3 of 9

Find "Applications"

Tap Applications.

Step 4 of 9

Moving apps to memory card

Tap the required app.

Step 5 of 9

Moving apps to memory card

Tap Storage.

Step 6 of 9

Moving apps to memory card

Tap CHANGE.

Step 7 of 9

Moving apps to memory card

Tap the name of the memory card.

Step 8 of 9

Moving apps to memory card

Tap MOVE.

Step 9 of 9

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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