Device Help Samsung Galaxy J5 (2016) Basic functions
Samsung Galaxy J5 (2016)

Samsung Galaxy J5 (2016)

View Device specs

Popular guides

Turn NFC on or off

Choose message tone

Change PIN

Copy contacts between SIM and mobile phone

Uninstall apps

Search for topic or select one below

Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

Check software version

Back to Basic functions

You can check the software version of your mobile phone. If you don't have the latest software version, it's recommended you update the phone software.

Step 1 of 6

Find "About device"

Slide your finger downwards starting from the top of the screen.

Step 2 of 6

Find "About device"

Tap the settings icon.

Step 3 of 6

Find "About device"

Tap About device.

Step 4 of 6

Find "About device"

Tap Software info.

Step 5 of 6

Check the software version

Your mobile phone's software version is displayed below Android version.

Step 6 of 6

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

Video guides

Issue: Slow WiFi on Android Issue: Slow Mobile Internet on Android Issue: Can't Use Mobile Data with Android Issue: Can't Connect to WiFi with Android Issue: Can't Make or Receive Calls with Android

Media guides

Clean up and speed up your smartphone Can't make or receive calls on your smartphone? Can't use mobile data on your smartphone? Can't connect to WiFi on your smartphone? Slow mobile internet on your smartphone? Slow WiFi connection on your smartphone? 3 Simple tips to keep your smartphones safe