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I can't access the internet

If you can't access the internet, follow these instructions to solve the problem.
We found 8 possible solutions to your problem. Click Start guide to see the solutions.

Want to use your mobile phone's internet browser? It's easy, but remember you need to set up your mobile phone for internet before you can use this function.

Step 1 of 9

Find "Internet"

Tap Internet.

Step 2 of 9

Enter web address

Tap the address bar.

Step 3 of 9

Enter web address

Key in the address of the required website and tap Go.

Step 4 of 9

Add current website to your bookmarks

Tap the Menu key.

Step 5 of 9

Add current website to your bookmarks

Tap Add bookmark.
Edit the name of the bookmark.

Step 6 of 9

Add current website to your bookmarks

Tap Save.

Step 7 of 9

Go to bookmark

Tap the bookmarks icon.

Step 8 of 9

Go to bookmark

Tap the required bookmark.

Step 9 of 9

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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