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Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Step 1 of 4

Connect mobile phone and computer

Connect the data cable to the socket and to your computer's USB port.

Step 2 of 4

Back up the phone memory

Start the program Smart Switch on your computer.

Step 3 of 4

Back up the phone memory

Click Backup.

Step 4 of 4

Back up the phone memory

Click Confirm and wait while the phone memory is backed up.

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