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I can't make video calls

If you have problems making video calls, there may be several causes of the problem.
We found 4 possible solutions to your problem. Click Start guide to see the solutions.

Want to make a video call? It's easy, but remember you need to select 3G as network mode and be connected to a 3G network before you can use this function.

Step 1 of 6

Make a video call

Tap Phone.

Step 2 of 6

Make a video call

Tap the keypad icon.

Step 3 of 6

Make a video call

Key in the required number and tap the video call icon.

Step 4 of 6

Switch camera

Tap Switch to switch between the front and the back camera.

Step 5 of 6

End call

Tap the end call icon.

Step 6 of 6

End call

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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