Search for topic or select one below

Set up your mobile phone for Exchange email

You can set up your mobile phone to send and receive email from your Exchange email account. Before you can set up your mobile phone for Exchange email, you need to set up your mobile phone for internet.

Step 1 of 20

Find "Accounts"

Slide your finger downwards starting from the top of the screen.

Step 2 of 20

Find "Accounts"

Tap the settings icon.

Step 3 of 20

Find "Accounts"

Tap Accounts.

Step 4 of 20

Create new email account

Tap Add account.

Step 5 of 20

Create new email account

Tap Microsoft Exchange ActiveSync.

Step 6 of 20

Enter email address

Tap Email address and key in your email address.

Step 7 of 20

Enter password

Tap Password and key in the password for your email account.

Step 8 of 20

Enter password

Tap NEXT.

Step 9 of 20

Enter domain and username

Tap the field below "Domain\user name" and key in the domain and username separated by a "\".

Step 10 of 20

Enter server address

Tap the field below "Exchange server" and key in the server address.

Step 11 of 20

Turn SSL encryption on or off

Tap Use secure connection (SSL) to turn the function on or off.

Step 12 of 20

Turn SSL encryption on or off

Tap Use client certificate to turn the function on or off.

Step 13 of 20

Turn SSL encryption on or off

If you turn on the function, tap CLIENT CERTIFICATE and follow the instructions on the screen to install the required certificate.

Step 14 of 20

Turn SSL encryption on or off

Tap NEXT.

Step 15 of 20

Turn synchronisation on or off

Tap Microsoft Exchange ActiveSync.

Step 16 of 20

Turn calendar synchronisation on or off

Tap the indicator next to "Sync Calender" to turn the function on or off.

Step 17 of 20

Turn contact synchronisation on or off

Tap the indicator next to "Sync Contacts" to turn the function on or off.

Step 18 of 20

Turn email synchronisation on or off

Tap the indicator next to "Sync Email" to turn the function on or off.

Step 19 of 20

Turn task synchronisation on or off

Tap the indicator next to "Sync Tasks" to turn the function on or off.

Step 20 of 20

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

Video guides

Media guides