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I can't turn on my mobile phone

If you can't turn on your mobile phone, follow these instructions to solve the problem.
We found 9 possible solutions to your problem. Click Start guide to see the solutions.

Charging the battery regularly will ensure your mobile phone is always ready for use. The battery can be charged even if it isn't completely flat. You can still use your mobile phone while the battery is charging.

Step 1 of 3

Connect the charger to your mobile phone

Connect the charger to the phone socket and to a power point.

Step 2 of 3

Connect the charger to your mobile phone

When the battery charging icon is displayed, charging is in progress.

Step 3 of 3

End charging

When your mobile phone is turned on, you can always see the battery power level. The bigger the coloured section of the battery icon, the more power.

When the battery is fully charged, you can remove the charger from the power point and your mobile phone.

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