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I can't turn on my mobile phone

If you can't turn on your mobile phone, follow these instructions to solve the problem.
We found 9 possible solutions to your problem. Click Start guide to see the solutions.

If your SIM is faulty, this is displayed.

Check if your SIM is faulty by inserting it in another mobile phone. If your SIM is not accepted by the other mobile phone, your SIM is probably faulty. Find a SingTel dealer near you using our Store Locator to order a new SIM.

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