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I can't check my voicemail

If you can't check your voicemail, follow these instructions to solve the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.

Your rate plan includes voicemail where callers can leave a voice message when you don't answer a call. You can save the voicemail number in your mobile phone making it easy to call.

Step 1 of 7

Find "Voicemail number"

Tap Phone.

Step 2 of 7

Find "Voicemail number"

Tap the Menu key.

Step 3 of 7

Find "Voicemail number"

Tap Call settings.

Step 4 of 7

Find "Voicemail number"

Tap Voicemail settings.

Step 5 of 7

Find "Voicemail number"

Tap Voicemail number.

Step 6 of 7

Save voicemail number

Key in +6596301389 and tap OK.

Step 7 of 7

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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