Using call waiting on my mobile phone

Samsung GALAXY Note II LTE

View Device specs

Making a video call with my mobile phone

List of display icons

Turning the screen lock on my mobile phone on or off

Search for topic or select one below

Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

Back to Calls and voicemail

Want to answer an incoming call during an ongoing call? It's called call waiting. It's easy, but you need to turn on call waiting before you can use this function.

Step 1 of 6

Use call waiting

When you have an ongoing call, the new call is indicated by a sound signal.

Tap the accept call icon and drag the icon right.

Step 2 of 6

Use call waiting

Tap Putting on hold.

The new call is answered and the active call is put on hold.

Step 3 of 6

Swap calls

Tap Swap.

Step 4 of 6

Swap calls

The call on hold is indicated by On hold.

Step 5 of 6

End active call

Make sure the call you want to end is active.

Tap End call.

The active call is ended and the call on hold is automatically activated.

Step 6 of 6

End call

Tap End call to end the call and return to home screen.

Swipe right for the next step

Tap anywhere to dismiss

Video guides

Issue: Can't Use Mobile Data with Android

Issue: Can't Connect to WiFi with Android

Issue: Can't Make or Receive Calls with Android

Media guides

Can't make or receive calls from your Smartphone?

Can't use mobile data on your Smartphone?

Can't connect to WiFi on your Smartphone?

Slow mobile internet on your Smartphone?

Slow WiFi connection on your Smartphone?